| OUR VISION
While producing Mobile Hydraulic Repair and Maintenance Vehicles in accordance with international standards, to increase our product range day after day, to come to the fore with our innovative designs and to become a leading trademark in domestic and foreign markets with the reliability of our vehicles.
OUR MISSION
To adapt to the ever-changing competitive environment and to respond to the expectations of our customers correctly, to adopt the Quality Management System in our organization, to evaluate the efficiency of the system and to ensure continuous improvement, and to keep the quality at the highest level by reflecting the technological developments and legal requirements to our activities with our expert staff.
OUR POLICIES
Our company is committed to conducting all its activities in accordance with national and international standards regarding quality, environment, occupational health and safety, and customer satisfaction.
Quality Policy (ISO 9001)
• Fulfill customer expectations completely and on time,
• Continuously improve our processes,
• Enhance the competence of our employees,
• Provide reliable and high-quality products and services.
Environmental Policy (ISO 14001)
• Reduce the environmental impacts arising from our activities,
• Use resources efficiently,
• Minimize waste and promote recycling,
• Comply with legal and other requirements and protect the environment.
Occupational Health and Safety Policy (ISO 45001)
• Provide a safe and healthy working environment for our employees,
• Prevent occupational accidents and diseases,
• Encourage employee participation and consultation mechanisms,
• Continuously improve our OHS performance.
Customer Satisfaction Policy (ISO 10002)
• Evaluate customer complaints fairly, promptly, and effectively,
• Ensure transparency and impartiality in the resolution process,
• View suggestions and complaints as opportunities for improvement,
• Continuously enhance our customer-oriented service approach.
Our Commitments
• Comply with legal requirements and relevant standards,
• Increase customer satisfaction and manage complaints effectively,
• Encourage employee participation and raise awareness,
• Provide the necessary resources to ensure the continuity of the Integrated Management System (IMS),
• Communicate policies and objectives, and monitor performance,
• Review the system’s effectiveness through internal audits and management review meetings,
• Reduce environmental impacts and use natural resources efficiently,
• Prevent occupational accidents and continuously improve to protect employee health.
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